NOTICE TO CURRENT BILLPAY CUSTOMERS:  BILLPAY CONVERSION AND UPGRADE

Baylake Bank has launched a new and enhanced version of our online consumer bill payment service. We encourage you to pay particular attention to your payee and payment history. The majority of payees were automatically converted as of January 31, 2012. However, in some instances where incomplete payee information or address omissions are present on the current BillPay system, a payee may not have transferred. In order to provide the most seamless experience possible for you, we suggest that you follow the steps below: 

(1)       Login to the new site and review your payee information.  The first time you log into the new BillPay, you will be asked to accept the Terms and Conditions. Please review the Terms and Conditions carefully because they have been updated.

(2)       Set up your one-time transfers or recurring payments on the new BillPay system. This can be completed under the “Add a Bill” tab.

Please contact us at 1-800-267-3610 with any questions.

Effective with the conversion and upgrade, BillPay will be offered free of charge to customers who make a minimum of one BillPay payment per calendar month.* BillPay will continue to feature unlimited monthly transactions and in some cases, same-day payment options.

*BillPay accounts without activity for more than a calendar month will be assessed a $4.95 monthly fee after March 31, 2012.